Modernizing Document Management for Boca Pharmacy Group
Red Coffee Technologies transformed Boca Pharmacy’s outdated SharePoint environment into a centralized, organized, and data-driven workspace — improving governance, usability, and collaboration across all branches.
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Case Details
Clients: Boca Pharmacy Group
Start Day: 10/22/2025
Tags: MS, Entra, SharePoint
Project Duration: 8 Weeks
Client Website: https://www.devolvedai.com/
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Client Overview
Boca Pharmacy Group, a multi-branch pharmacy organization in New York, relied on years of accumulated SharePoint sites and unmanaged document libraries. Overlapping pages, broken links, and unclear permissions created confusion for employees and slowed productivity.
Challenge
The client needed to:
- Eliminate duplicate and unused SharePoint sites.
- Rebuild structure and permissions for multiple departments.
- Enable better visibility into storage usage and user activity.
- Improve user experience and make navigation intuitive for staff.
Solution
Red Coffee Technologies conducted a full SharePoint modernization initiative focused on architecture, governance, and user adoption.
Key steps included:
- Performing a complete SharePoint cleanup, consolidating libraries and permissions.
- Creating custom Power BI reports to track file usage and identify redundant data.
- Developing a centralized main hub where employees can easily access department-specific libraries.
- Aligning security groups through Microsoft Entra for simplified administration and compliance.
- Delivering training and documentation for pharmacy staff to ensure smooth transition.
The Results
The impact was immediate and measurable:
Reduced document clutter by over 70% across libraries.
Employees now access only the content relevant to their department.
Improved decision-making with actionable file usage analytics.
Customer Reviews of the Case
Working with Red Coffee Technologies has been an exceptional experience. Their structured approach, deep expertise in Jira and workflow automation, and ability to bridge communication between technical and business teams made a significant impact on our efficiency. Red Coffee brought clarity, consistency, and momentum to our projects, and their guidance allowed us to move forward with confidence. Highly recommended.
